343 N. Battlefield Blvd Chesapeake, VA 23320 757-410-2400

Read Our Reviews from Top Rated Dealer In Chesapeake, VA

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

RC
Rose C.
Aug 7, 2026
We had a great experience working with Adam. He was friendly, professional, and knowledgeable, and made the entire process and stress free. Highly recommend Adam and the dealership.
Google
R
Robert
Aug 7, 2026
Awesome service from Taylor, made the buying process extremely easy. open and honest about the car and free repair/replacement of parts. 10/10
Google
LC
Laura C.
Aug 7, 2026
Taylor was absolutely awesome during the purchase of a new vehicle for our son. If we find ourselves in need of another vehicle, we will definitely return to Backroads Auto!!
Google
PD
P. L. D.
Aug 7, 2026
This is a top notch organization. Paul was great to work with, also. Back Roads Automotive is highly recommended.
Google
SS
Stephanie S.
Aug 6, 2026
From the moment I called the office everyone here has been amazing! Taylor is a fabulous, laid-back salesman. I never felt pressure or pushed. Brian was incredible to help me get financing. I was in and out with my vehicle in two hours!! I fully recommend this dealership for your car needs!
Google
JW
Junior W.
Aug 6, 2026
I Had a great sales experience with Paul. Made the process smooth and easy. Thank you!
Google
SB
Stephanie B.
Aug 5, 2026
Thank you to Adam who was super helpful throughout the whole process. We definitely recommend Back Roads!
Google
CK
Curtis K.
Aug 3, 2026
Brian and Taylor were great.
Google
QB
Quentin B.
Aug 1, 2026
Taylor Doyle was awesome ,didnt think I was leaving with a car and did . Highly Recommended
Google
N
Nadia
Aug 1, 2026
Paul made the car-buying process easy and stress-free. He was honest, helpful, and professional. I definitely recommend working with him!
C
Courtney
Aug 1, 2026
Adam helped me get in the perfect car for me. He was informative and extremely helpful. I appreciate all the help with getting the care.
Google
AH
Addison H.
Aug 1, 2026
Paul was very helpful and informative. He answered any questions I had and was very friendly.
Google
BC
Bryans C.
Aug 1, 2026
Adam was very professional and quick with my vehicle purchase. Had awesome way of explaining stuff which made the process of filling out all this paperwork quick and easy. He also answered every question we had about the vehicle and resolved any issues we had.
Google
JG
Jeremy G.
Jul 31, 2026
Paul was incredible, I knew exactly what I wanted to get and he was onboard with making sure we got out the door with ease.
Google
KP
Khalik P.
Jul 31, 2026
Paul made it easy & simple ! I recommend
Google
TC
Thomas C.
Jul 31, 2026
The people at Back Roads auto did a great job. Paul was very professional and honest.
Google
CH
Christopher H.
Jul 31, 2026
Backroads Automotive and Adam provided a prompt and easy experience for us as we looked for a new vehicle.
Google
AC
Amoure C.
Jul 30, 2026
He was great explained everything well loved everything about the experience
Google
LJ
LaRon J.
Jul 30, 2026
Man I can’t even begin to explain the feeling of walking through the door here, I felt a familial warmth immediately! Paul was AMAZING to work with and made me feel at ease and not rushed into buying a vehicle. Will definitely be referring this place. ⭐️⭐️⭐️⭐️⭐️
Google
RG
Rashanda G.
Jul 29, 2026
Taylor was an awesome!!
Google
LN
Laran N.
Jul 29, 2026
Paul and back roads auto is excellent. Excellent customer service and well taken care of!
Google
PH
P H.
Jul 29, 2026
Was unable to use my own account to post but felt it is necessary to let others about my 5star experience!! Amazing from my phone call prior to arrival to completion of the sale! Paul and Brian both definitely worked on my behalf to allow the best deal possible. My favorite car shopping experience ever! Definitely recommend considering visiting Back Roads Automotive early on in your search for a new vehicle. Thanks again Paul and Brian!!!!
Google
SS
Simone S.
Jul 25, 2026
Mr PAUL was absolutely in top and super gentle. Very happy and for sure we will buy more with them
Google
JF
Jeff F.
Jul 25, 2026
I had been shopping for a Honda Odyssey for almost 5 months. Everytime I found one it was gone before I got there. Until I found Back Roads Automotive. The initial phone call made me fell comfortable even though it was close to closing time. I received a follow-up text the same night. When I arrived, the 1st. thing my wife noticed were the flowers. She was sold. I was then genuinely greeted. No fake stuff, by a sales man named Spencer. He was soooo chill. No rush, no pressure. Just real. I was surprised and pleased at the same time because that's hard to find these days. Very clean dealership. They actually had 3 cars for me to choose from and I was able to find exactly what I was looking for at the price I could afford. The sales manager, Jim and finance manager Brian were up front, honest and great to work with. Hats off to Back Roads Automotive 👏
Google
SW
Scott W.
Jul 24, 2026
Paul is the best! Super courteous and professional. We were in and out in record time. Awesome place to purchase a great vehicle.
Google
DH
Davina H.
Jul 24, 2026
Adam Byrd and Brian are honest and transparent professionals. My purchase was seamless, and swift without any stress or hassle. 10/10 highly recommend.
Google
JK
J K.
Jul 23, 2026
Taylor and Brian made my car buying experience 10 stars! Friendly and extremely knowledgeable!
Google
ED
Eva D.
Jul 23, 2026
I saw positive reviews online with photos, I saw the car I was looking for on their website, and I came in, and bought my car! For me, it was a clear cut and easy decision at this dealership, as I already knew what I wanted to get. The first thing that I did after purchasing my Subaru was take it straight to a Subaru dealership for post purchase inspection. I attached the photos of their analysis, as that is something I would desire to see in a review myself. NOTE: I purchased this vehicle knowing of the TPMS issue, and an A/C issue, so those were expected maintenance items. Other than this, only routine maintenance is remaining, and the steering rack issue is a known problem documented in Subaru Technical Service Bulletin (TSB 04-17-17R). That being said, from the Subaru dealership, they have noted to me that i am well good to drive my vehicle as is and replace it in several thousand miles. I purchased this vehicle below the recommended selling price of about $18,500, for $17,500 (before dealer fees and warranty). That's good chunk of change that is helping pay for the recommended repairs. Overall, i am very happy with my purchase, the car is in an honest condition with only normal preventative maintenance, documented, or known problems behind it. No surprises discovered on a used car is a good day in my book! Thank you so much Paul for letting me take it on a long test drive! That really made the difference in me leaving out the door with it!
Google
CM
Cesar M.
Jul 23, 2026
Great service. Adam Byrd helped with everything, highly recommend!
Google
KB
Karen B.
Jul 23, 2026
Paul and Brian made my car buying experience very pleasant and headache free. They really cared about my satisfaction. Thumps up.
★★★★★
781 Testimonials
Disclosure
The reviews displayed may or may not be a complete set. Reviews may be removed if they:
i. Are abusive. An abusive review or comment is one that makes personal attacks, threatens, or harasses others, or uses profanity.
ii. Violate privacy. Reviews that mention specific names of individuals or personal information in a manner that is inappropriate and/or unrelated to the performance of the service rendered are subject to removal.
iii. Are not from a current customer.
iv. Contain material falsehoods.
v. Are deemed inappropriate.
To encourage all feedback, positive or otherwise, an equal incentive for reviews, regardless of rating, may have been provided to the reviewer.

Google reviews provided via APIs https://www.google.com/+/policy/embedded-content.html